integrated an sharepoint image into a Copilot message

Wasiq Khan 5 Reputation points
2024-11-14T10:47:08.2866667+00:00

Hi everyone,

I integrated an image into a Copilot message using an adaptive card. The image displays correctly when using a web URL or a public website, but it does not display when using a SharePoint URL. I have attached an image below. I integrate my Copilot bot in teams where I am facing this issue.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
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  1. Robin Sheng-MSFT 4,025 Reputation points Microsoft Vendor
    2024-11-15T03:01:25.0833333+00:00

    HI @Wasiq Khan

    Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. Thanks for your understanding and patience.

    The following suggestion is for your reference:

    1. Permission issues: SharePoint URLs may require specific permissions to access. If the image is stored in a restricted SharePoint location, make sure your Copilot bot and team members have the appropriate access permissions.
    2. URL format: Make sure the SharePoint URL is directly pointing to the image file and not a link with additional parameters or redirects.
    3. Image size and format: Check that the image is the correct size and format for the adaptive card.
    4. Test direct access: Try accessing the SharePoint URL directly in a browser to see if the image displays correctly.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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