Exchange Server
A family of Microsoft client/server messaging and collaboration software.
1,357 questions
Known issue.:
Update has been pulled and they are working on a fix.
Mail flow rules stop working
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 67%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Johnny Broe
371
Reputation points
After installing KB 5044062 on Exchange 2019, my mail flow rules stopped working
After installing the above, I used HealtChecker and it asked to change the transport service to the following:
Set-TransportService Mailbox1 -MaxPerDomainOutboundConnections 40 (before change 20)
Set-TransportService Mailbox1 -MessageRetryInterval 00:05:00 (before change 15)
If I run the following:
Get-TransportRule -Identity "Spam" | Format-List Name,Priority,State
I receive a message that the rule is enabled.
I need a hint :-)
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 55.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Simon Motschnig 5 Reputation points2024-11-14T13:17:54.07+00:00 workaround: Edit the rule, make no changes, save, repeat several times – then it works
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Johnny Broe 371 Reputation points
2024-11-14T13:24:24.36+00:00 Hi Simon
Thanks for your answer
I will try that and get back to you if it works or not :-)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 20%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Orhan AKKAYA / Set Sistem 25 Reputation points2024-11-14T13:27:56.34+00:00 Hello
I had to uninstall the update because the rules after KB5044062 did not work. I am eagerly waiting for the results of the test
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Greg Ramsey 5 Reputation points2024-11-14T14:30:02.1+00:00 Followed another tip and created a scheduled task to restart the transport service every half hour. That may create issues in itself, but rules are working for now.
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Johnny Broe 371 Reputation points
2024-11-14T18:04:10.8+00:00 Hi Simon
Unfortunately, it didn't work. -
Johnny Broe 371 Reputation points
2024-11-14T18:05:30.2166667+00:00 Hi Greg
How long time did you restart transport services (how many times) and have you stopped restarting of transport services? -
Johnny Broe 371 Reputation points
2024-11-14T18:28:50.9266667+00:00 Hi Orhan
how did you uninstall KB5044062 ? -
Orhan AKKAYA / Set Sistem 25 Reputation points
2024-11-14T18:34:08.1933333+00:00 Hi Johnny
If you click on the update, the uninstall will be active above.
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Orhan AKKAYA / Set Sistem 25 Reputation points
2024-11-14T18:34:31.07+00:00 -
Greg Ramsey 5 Reputation points
2024-11-14T18:41:11.61+00:00 Scheduled task. I set to repeat every half hour. Still running.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXQ%3C/text%3E%3C/svg%3E)
Xintao Qiao-MSFT 4,315 Reputation points Microsoft Vendor2024-11-15T06:01:48.7066667+00:00 We've received feedback from a large number of users that mail flow and transport rules stopped working after the update. At the moment, Microsoft has listed it as a known issue and is trying to fix it permanently. As an alternative, you can try re-enabling the service or uninstalling the update to ensure that the mail flow is working properly.
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Accepted answer
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Andy David - MVP 149.7K Reputation points MVP2024-11-14T18:08:03.81+00:00 -
Johnny Broe 371 Reputation points
2024-11-14T18:11:27.47+00:00 Hi Andy
thanks for your responseDeployment instructions for Exchange 2019 CU
Complete the following steps to complete your CU deployment.
Put the Exchange server in maintenance mode, and then reboot the server.
Install the latest applicable security update (SU) as listed in Exchange Server build numbers and release dates. Follow these steps:
Select Start, and then enter cmd.
In the results, right-click Command prompt, and then select Run as administrator. If the Account Control box appears, verify that the default action is the action that you want, and then select Continue. Enter the full path of the .msp file, and then press Enter. __ When installing the security update manually you must run it from an elevated command prompt. If you don't, the install might complete, but the server won't be protected. Reboot the server, even if you aren't prompted to do so. Check that all Exchange services are back to their previously noted state. Take the server out of maintenance mode. Check all additional applications that connect to Exchange, including your backup, archiving, and monitoring solutions. -
Andy David - MVP 149.7K Reputation points MVP
2024-11-14T18:14:30.0266667+00:00 yes:
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3 additional answers
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Greg Ramsey 5 Reputation points
2024-11-14T11:43:15.9166667+00:00 I have a similar problem with transport rules failing to fire after KB5044062, but I'm still on 2016.
You wouldn't happen to also be running ESET Mail Security would you?
I have gotten the rules working again (for a little while now anyway) by disabling mail transport protection and restarting the exchange transport service.-
Johnny Broe 371 Reputation points
2024-11-14T13:22:24.7066667+00:00 I don't use ESET Mail Security.
I use the Zyxel ATP 500 firewall which has mail security and Exchange 2019's own filters where I have also created some rules in Mail Flow. -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPY%3C/text%3E%3C/svg%3E)
Paul Yarwood 0 Reputation points2024-11-22T19:34:48.5233333+00:00 I will need to uninstall this till they fix it
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Neal Culiner 1 Reputation point2024-11-14T17:04:58.33+00:00 I have the same problem on Exchange Server 2019.
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Orhan AKKAYA / Set Sistem 25 Reputation points
2024-11-14T17:27:26.2666667+00:00 Simon shared the solution in the comment above. Can you try it?
(workaround: Edit the rule, make no changes, save, repeat several times – then it works)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ricardo João Testa | Intelitec 0 Reputation points2024-11-19T14:35:25.4733333+00:00 To workaround it.
Rename the rule to _old for example, and clone it to the original name.
Save the rule, put the rule at the top (i've done this, but maybe it's not necessary) and do not change it anymore.
It worked for me