Failing to start Microsoft Tunnel

John Bunyan 20 Reputation points
2024-11-05T17:25:06.95+00:00

I believe I have followed the instructions correctly to integrate Intune SDK, MSAL SDK and the Microsoft Tunnel SDK.

On first running of the app it requests user authentication and this seems to succeed and states the app is now managed by my organisation and must be restarted.

On restart it looks as though the tunnel initialises successfully (with some errors reported in the log). The tunnel "connect()" method is called and this ends up just hanging at a log entry of:

[MAJOR] [connect] [61471] MicrosoftTunnel auth configuration in progress

Does anybody have any pointers as to how to debug this?

Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
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Accepted answer
  1. Xenia-MSFT 2,835 Reputation points Microsoft Vendor
    2024-11-06T01:34:23.9266667+00:00

    @John Bunyan Thanks for posting in our Q&A.

    For SDK issue, it is more related to develop scope. With Q&A limitation resources, there is no helpful information I can share with you. Please understand that for such issue, it is better to create an online support ticket to get more help. Here is the online support link:

    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding and hope everything goes well with you.


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