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deploying Dell Command | Update for Windows Universal version 5.4.0 via SCCM. All PCs already have Dell Command | Update for Windows Universal version 5.2.0 installed. My de

Mirna Najim 20 Reputation points
2024-11-04T09:57:32.28+00:00

I am currently working on deploying Dell Command | Update for Windows Universal version 5.4.0 via SCCM. All PCs already have Dell Command | Update for Windows Universal version 5.2.0 installed.

My deployment script is designed to first uninstall the old version before installing the new one. However, I am encountering error 1603 during this process.

Upon checking Apps & features, I noticed that there are two Dell applications listed (as shown in the image below). The uninstallation step only removes Dell Command | Update for Windows Universal, while the second app, Dell Command | Update, remains.

The package I used for deployment is as follows:

https://www.dell.com/support/kbdoc/nl-be/000177325/dell-command-update

if you can help?

thanks in advance

Windows 10
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Microsoft Configuration Manager Deployment
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Deployment: The process of delivering, assembling, and maintaining a particular version of a software system at a site.
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Microsoft Configuration Manager
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  1. AllenLiu-MSFT 45,686 Reputation points Microsoft Vendor
    2024-11-05T02:49:22.7766667+00:00

    Hi, @Mirna Najim

    Thank you for posting in Microsoft Q&A forum.

    Upon checking Apps & features, I noticed that there are two Dell applications listed (as shown in the image below).

    We cannot see the image, could you add the image for us?

    The error 1603 may means you so not uninstall the old version correctly, so it failed to install the new version.

    So you may need to check your script to make sure it can uninstall the old version totally.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".

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