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Hi, I'm working at a event rental company with about 50 notebooks used for events. These Notebooks get imaged after every event, so everything is back at zero.
Right now we're creating a new base image every year, image that onto every notebook change computer names and login to m365 for powerpoint etc and put every finished image on our filezilla server. Warehouse then images via PXE and Filezilla after every use but still have to manually log in to M365 when the image is older than a few weeks and disable windows updates.
Base Image contains some drivers, one offline onedrive folder, a few apps, background, sound and system/ powersave settings.
Why change from filezilla? - Updating our images takes at least 2 full workdays, wich means any changes or wishes for the image only can get realized once or twice a year (including windows updates). And warehouse hates this process and sometimes forgets to manually log in to m365 and you'll be on site with a client without any internet connection and can't edit their powerpoint.
I've read through many articles that covered intune, wdt, mdt, sccm, intune, autopilot etc. But I can't wrap my head around it. What would be the best solution for me? We're okay with spending money, but intune looks like it does way more than we need and costs accordingly. Please help, thank you
Based on your requirements - 'Base Image contains some drivers, one offline onedrive folder, a few apps, background, sound and system/ powersave settings.', it doesn't look like a massive amount of configuration. Sounds like a perfect use case for Autopilot. Cut down on the build time and make the provisioning of the devices more efficient. The only area of contention could be the desired identity on the devices. If you have dependency of some sort on having domain identity, then you will need to configure your infrastructure to support hybrid join. Otherwise, stay clear from it and go with cloud only (Entra ID)
Hi thank you for the quick response. I'm pretty new to this, as I'm usally more on the user side of things. I'm not really sure, I don't really need the devices to be part of my domain, I only use a few guest-M365 Accounts assigned to 5 Notebooks each to update the onedrive if needed and have full functionality in all office apps. Right now with just the image Office apps won't work cause the image has something like a "last logged on" timestamp somewhere wich forces user to connect to internet. Wich somehow reenables Windows Update, which is turned off in the base image. Does that mean Autopilot would still be the right way to go?
Sorry if thats not clear: My wish is a warehouse-people-friendly imaging process, wich means no more than 5 clicks at the start of imaging and no clicks after finishing. So they can set up all laptops for imaging at the start of day and put them into their cases end of day, ready to use on event site, without any problems
Oh somehow my comment was deleted.
Thank you for your quick answer. I dont need devices to be on my domain. I only need Microsoft Accounts for full Microsoft Office usability. The goal is a handsoff approch for warehouse. Connect every device to the network in the morning, select pxe boot, maybe a few clicks to confirm right image/ device name. But then hands off until they put devices into the case at the end of day. Ready to use on event site wituhout any worries.
Is Autopilot the right thing for me? Im really sorry there a so many unclear articles regarding this.
Yes, Autopilot will be the way to go in my opinion. However, I'll encourage to read this up as there are some pre-requisites involved in terms of licensing, subscription etc.
I would suggest you to go through and study all options Intune provides for managing devices. There are many articles about this, this is just only one of them.
https://learn.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe
So keep in mind, that in Intune console you have options; retire/wipe/autopilot reset for Windows. Understand the differences and plan which option suits you the best. Also maybe for continues daily re-imaging, the simpliest MDT solition might work for you, but there you would need to work with wim files and Task Sequence.