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Win11 cannot connect to the network using domain user accounts

Li Guo Qiang 0 Reputation points
2024-10-31T05:57:41.7366667+00:00

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Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Active Directory
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A set of directory-based technologies included in Windows Server.
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Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Kapil Arya 8,251 Reputation points MVP
    2024-11-01T11:45:08.18+00:00

    Have you received any error code/message in this case?

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  2. Jing Zhou 7,430 Reputation points Microsoft Vendor
    2024-11-04T03:03:10.14+00:00

    Hello,

     

    Thank you for posting in Q&A forum.

    On Windows 11, there could be a few reasons why the "Use my Windows user account" option is greyed out and unchecked:

    1. Check the Group Policy settings to see if there are any restrictions on the corresponding options.
    2. Please check if this feature is disabled in the wireless network profile
    3. Please check the network card driver and make sure it is up to date and there are no compatibility issues with Win11

     

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

     

    Best regards，

    Jill Zhou

     

    If the Answer is helpful, please click "Accept Answer" and upvote it.

     

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