Microsoft Viva
A Microsoft employee experience platform built on Microsoft 365 that brings together communications, knowledge, learning, resources, and insights.
80 questions
Assistance Required: Microsoft Viva Engage Native Mode Upgrade Failure (ID: MV906775)
JanakKhadka
566
Reputation points
Hello everyone,
I’ve recently received an email from Microsoft with the subject "Microsoft Viva Engage Native Mode upgrade failed in your tenant" (ID: MV906775). However, I'm struggling to understand the issue and couldn’t find any clear details in the Microsoft 365 admin portal.
The email mentioned the following:
- The network was upgraded to Native Mode but certain pre-conditions prevented the upgrade from being completed.
- It referenced previous communication (Message center post MC424414) regarding the upgrade from Non-Native Mode or hybrid Networks to Native Mode to align with Azure AD and Microsoft 365.
As this issue needs action from my end to proceed with the upgrade, could someone help me with:
- What specific pre-conditions could cause this upgrade failure?
- How can I identify and resolve these issues in my tenant?
- If any previous users encountered this, what steps did you take to fix the issue?
Any guidance would be greatly appreciated. Thank you in advance for your help!
Best regards, Janak KhadkaHello everyone,
I’ve recently received an email from Microsoft with the subject "Microsoft Viva Engage Native Mode upgrade failed in your tenant" (ID: MV906775). However, I'm struggling to understand the issue and couldn’t find any clear details in the Microsoft 365 admin portal.
The email mentioned the following:
- The network was upgraded to Native Mode but certain pre-conditions prevented the upgrade from being completed.
- It referenced previous communication (Message center post MC424414) regarding the upgrade from Non-Native Mode or hybrid Networks to Native Mode to align with Azure AD and Microsoft 365.
As this issue needs action from my end to proceed with the upgrade, could someone help me with:
- What specific pre-conditions could cause this upgrade failure?
- How can I identify and resolve these issues in my tenant?
- If any previous users encountered this, what steps did you take to fix the issue?
Any guidance would be greatly appreciated. Thank you in advance for your help!
Best regards,
Janak Khadka
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
LiweiTian-MSFT 20,990 Reputation points Microsoft Vendor2024-10-23T01:44:48.8+00:00 Hi @JanakKhadka
Looks like your case is more related to Viva Engage, it's suggested that you could post your case in dedicated forum for Viva Engage for more professional help.
-
JanakKhadka 566 Reputation points
2024-10-23T11:10:52.7033333+00:00 I've already posted my query on the dedicated Viva Engage tech community forum, but unfortunately, I haven't received any response yet. If anyone here is also active on that forum or familiar with the topic, I would greatly appreciate your assistance in resolving this issue.
Thank you in advance for your help!
Best regards,
Janak Khadka
Sign in to comment
Sign in to answer