Orchestrator Job Access Denied Message

Question

we are receiving the following message when trying to run a job on server. Orchestrator is not on the same server as the application we are trying to run.

Cannot access server: access denied. Installing Orchestrator Run Program Service requires administrative privileges on the target computer.

The service account to run the job is in the local administrators group on the target computer. We are able to remote on to the target server using the service account and run apps. I put my domain admin credentials on the runbook and received the same message.

WinRM is enabled. No firewall restrictions. What else can I check? Thank You.

Answer

Hi,

It sounds like you’re dealing with a tricky issue. Here are some additional steps you can try to resolve the “access denied” error with Microsoft Orchestrator:

Open dcomcnfg on the target server to launch the Component Services applet.
Navigate to Component Services > Computers > My Computer.
Right-click My Computer and select Properties.
Go to the COM Security tab.
Under Access Permissions, click Edit Limits and ensure the service account has the necessary permissions.
Under Launch and Activation Permissions, click Edit Limits and add the service account with the necessary permissions.

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Orchestrator Job Access Denied Message

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