Resolving Authentication Issues with Azure Storage Account Access

Bathini Harshitha 0 Reputation points
2024-10-03T09:07:07.84+00:00

What could be causing authentication issues when accessing my Azure Storage account, resulting in an HTTP 304 error, and how can I resolve it?

PS - Based on common issues that we have seen from customers and other sources, we are posting these questions to help the Azure community.

Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
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  1. Bathini Harshitha 0 Reputation points
    2024-10-03T09:08:46.44+00:00

    The HTTP 304 error you're encountering while trying to access your Azure Storage account likely points to an underlying authentication issue. This status code usually means the resource has not been modified, but in this context, it may indicate problems with authentication tokens or permissions.

    To troubleshoot and resolve this issue: 1. Confirm that your authentication credentials (such as Shared Access Signatures or account keys) are accurate and have not expired.Ensure that the tokens are properly formatted and include the necessary permissions. 2. Verify that the permissions set on your Azure Storage account are appropriate for the actions you are trying to perform. 3. Check for any network security group(NSG) rules or firewall settings that might restrict access to your storage account.Ensure that your IP address or virtual network is allowed to access the storage account.

    If these steps do not resolve the issue, consider examining the storage account's logs for more specific error messages and regenerating the authentication tokens or keys as necessary.

    For detailed guidance, refer to the following Azure documentation on storage account authentication and troubleshooting:

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    Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.

    Please do not forget to "Accept the answer" and "up-vote" wherever the information provided helps you, as this can be beneficial to other community members.

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