2010 Workflows 'Failed on Start" after KB5002624 install, work around not effective

Cederpants 0 Reputation points
2024-10-02T05:16:28.47+00:00

SharePoint 2016 On Prem; running KB5002624/5002524.

After the install of KB5002624, new 2010 workflows fail to publish and existing 2010 workflows return 'Failed on Start'. Recommendations and suggestions here, here, and here did not resolve the issue.

Any other ideas out there?

Thanks!

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
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SharePoint Workflow
SharePoint Workflow
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Workflow: An orchestrated and repeatable pattern of business activity, enabling data transformation, service provision, and information retrieval.
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  1. Yanli Jiang - MSFT 26,016 Reputation points Microsoft Vendor
    2024-10-02T07:46:08.6266667+00:00

    Hi @Cederpants ,

    Welcome to Q&A forum!

    This is the latest update released in September. If you have this problem after installing this update, it is probably caused by this update. There is not much information available on this issue. Have you checked the ULS logs to see if there is any abnormal information? If there is no information available from the ULS logs, we recommend that you go to the website (https://support.microsoft.com/en-sg/help/4051701/global-customer-service-phone-numbers) to find related number and call it to create a new Phone Service Request to Microsoft Phone Support team to see if they can find the root cause. Alternatively, they can delete the update and wait for the next update to fix this problem before installing the latest update.

    Good day!


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