Not authorized to view storage and logs for trusted signing account I created

Dave 171 Reputation points
2024-10-01T20:03:33.6633333+00:00

I'm trying to get usage metrics from trusted monitoring so I can monitor usage before we hit the monthly cap and start being billed extra.

I am following the instructions to store logs from trusted signing within the Azure storage account as defined here - https://learn.microsoft.com/en-us/azure/trusted-signing/how-to-sign-history.

When I get to the last step:

  1. In the list, select the container named...

I get:

This request is not authorized to perform this operation.

Why? I'm using the same account to create the storage account that I also used to create the trusted signing account and add the diagnostic setting, so why can't I view the logs?

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
3,243 questions
Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
114 questions
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2 answers

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  1. Dave 171 Reputation points
    2024-10-07T18:00:39.39+00:00

    The problem turned out to be network access, once I added a firewall rule it was fine

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  2. Sumarigo-MSFT 47,106 Reputation points Microsoft Employee
    2024-10-14T09:28:48.4866667+00:00

    @Dave I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

    Issue: Trying to get usage metrics from trusted monitoring to avoid exceeding the monthly cap and incurring extra charges. Following the steps to store logs from trusted signing in an Azure storage account, I encounter the error "This request is not authorized to perform this operation" when selecting the container. Despite using the same account to create both the storage and trusted signing accounts, and adding the diagnostic setting, I still can't access the logs.

    Solution: After inital troubleshooting, you were able to fix the issue.
    The issue was related to network access. Once I added a firewall rule, it resolved the problem.


    Please let us know if you have any more questions and we will be glad to assist you further. Thank you!

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