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How to recover my MCP profile with all certifications

Kokozzz 0 Reputation points
2024-09-30T12:49:21.4266667+00:00

Hello,

I’ve deleted my Hotmail account, which was associated with my MCP profile and all Microsoft certifications earned several years ago. I can't recover my account as it says it does not exist any more. However, I’m unable to access the MCP website (mcp.microsoft.com), and since my Hotmail account has been deleted, I can no longer log in.

Is there a way to recover my MCP profile using a different email address? I have my MCID number and can provide any additional information if needed.

Your assistance would be greatly appreciated.

Thanks

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  1. TP 93,916 Reputation points
    2024-09-30T12:52:59.7433333+00:00

    Hi Christos,

    A support moderator in Microsoft Credentials forum can help. To contact them, please ask your question using link below. They will respond to your question within 2 business days typically:

    https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

    Please click Accept Answer and upvote if above was helpful.

    Thanks.

    -TP

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