How to fix MS Edge automatic profile switching

Question

Hello Everyone,

I hope all is well.

I am facing an issue with Microsoft Edge profile switching feature.

The issue is that we have our work profile, and we have a profile for other emails that we use for our clients.

Whenever I try to open anything from my client profile it immediately switches me back to my company's profile and opens the tab there.

I have tried many things to fix starting with disabling automatic profile switching and then I installed the Edge policy and disabled Guided switching and other options as well with no luck.

Any help would be much appreciated.

Answer

Hi @Ahmad Badran,

When I tested it with my work account and personal account, there was no automatic switch issue. So, here are some suggestions and questions:

What is your Edge version? If it is not the latest version, please update to the latest version.
You can try to clear the Edge cache and then test it.
Please provide me with screenshots of "edge://policy" and "edge://settings/profiles/multiProfileSettings".
If it is not the customer's profile, will other profiles also have this error?

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Best Regards,

Jinxin Wang

Answer

Hi All,

Just wanted to point out the issue was resolved after updating Windows to 24H2.

Thank you all.

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How to fix MS Edge automatic profile switching

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