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Persistent OneDrive Sync Issue for SharePoint Folder via Server

Nick Hoard 0 Reputation points
2024-09-24T15:42:40.28+00:00

Hello,

We have a SharePoint folder that needs to stay synced with File Explorer at all times. Unfortunately, we can't use a regular computer because the application we use to access these files is not compatible with standard PCs. The issue we're encountering is that OneDrive keeps getting signed out of the admin account because the user disconnects from the server, causing the sync to stop. As a result, we constantly have to log in to the server with the admin credentials and manually restart OneDrive to resume syncing. We have already tried making a task scheduler schedule and editing the prompts that people have suggested.

Is there a solution that would allow OneDrive to stay logged in and keep syncing the files automatically? Alternatively, is there an application that could sync these files on a set schedule to ensure they're always up to date in File Explorer?

Any help would be greatly appreciated!

OneDrive
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A Microsoft file hosting and synchronization service.
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A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Yanli Jiang - MSFT 26,016 Reputation points Microsoft Vendor
    2024-09-25T09:30:24.26+00:00

    Hi @Nick Hoard ,

    Welcome to Q&A forum!

    Here are a few potential solutions to keep OneDrive logged in and syncing automatically:

    Adjust OneDrive Settings:

    Ensure that OneDrive is set to start automatically when the server boots up. You can do this by right-clicking the OneDrive icon in the taskbar, selecting “Settings,” and checking the box for “Start OneDrive automatically when I sign in to Windows.”

    Credential Manager:

    Sometimes, issues with OneDrive signing out can be related to stored credentials. Open the Credential Manager (Control Panel > User Accounts > Credential Manager) and remove any old or duplicate OneDrive credentials. Then, sign back into OneDrive.

    Group Policy Settings:

    If you’re using a Windows Server environment, you can configure Group Policy settings to manage OneDrive. This includes setting policies to prevent OneDrive from signing out. You can find these settings under Computer Configuration > Administrative Templates > OneDrive.

    Third-Party Sync Tools:

    Consider using third-party tools that can handle scheduled syncs and might offer more robust solutions for your specific environment. However, it's important to note that using a third-party application may not be as secure as using the OneDrive sync app.

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  2. Nick Hoard 0 Reputation points
    2024-09-25T19:55:02.5833333+00:00

    Thanks for your feedback! I tried changing the OneDrive settings and changing the Group Policy settings but unfortunately Im still facing the same issues. Do you have any recommendations for helpful third party tools that could help with this? Im aware of the potential security concerns but at this point Im open to exploring options if it leads to more reliable syncing.

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