How to add more than 3 email addresses to Defender Dark Web Monitoring

Kyle 0 Reputation points
2024-09-23T08:13:30.8866667+00:00

Hello!

The Defender App dark web monitoring service in the iOS and desktop apps will not let me add more than 3 email addresses for monitoring. I am able to add 3 email addresses without issue and at one point, I was able to add 5 email addresses and then the app crashed and reset for some unknown reason and lost all of my saved monitoring information including non email data.

Now when I attempt to add an address beyond the 3 addresses already loaded, I receive an error message that says “something went wrong, wait a bit.” I have tried adding more than 3 email addresses on 3 different devices, 2 iphones (iPhone 8 and iPhone 11) and 1 Win 11 laptop, and I keep getting the same error message across all devices, and after waiting for hours to try again. I have tried rebooting devices, uninstalling and reinstalling the app and still have the same error. All devices’ software are updated to current OS etc.

Any suggestions?

Kyle

Microsoft Defender for Cloud Apps
Microsoft Defender for Cloud Apps
A Microsoft cloud access security broker that enables customers to control the access and use of software as a service apps in their organization.
150 questions
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.