how to change permissions to access in azure

You would need a user with the Owner role in the subscription to grant you access

More at https://learn.microsoft.com/en-us/azure/role-based-access-control/overview

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hth

Marcin

Hi @Peer Johnsrud

Thank you for reaching Microsoft Q&A Forum!

I understand that you are unable to access the azure portal, due to lake of permissions. May I know what the error message is you are getting when you login with the azure portal? can you please share the error screen shot what you see.

If you have the access to the portal and you are unable to access any of the service in azure portal it might that you don't have the enough roles to access. try to get assign the role from the tenant administrator. for more information, please go through the below link https://learn.microsoft.com/en-us/azure/role-based-access-control/rbac-and-directory-admin-roles

If you have one account with admin role and if you are blocked entirely, you can reach out to our support team. You can look into below article to get support numbers depending on your country.

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

or creating a ticket through a different account:  https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

Create a ticket with Microsoft support team. Give them the tenant ID which is locked out in your description. Tell them that no admin account has access anymore and your partners also have no access anymore.

Once you create a ticket with support team you will have to work with our data protection team. You will have to first prove your identity against your tenant for security purpose. Post that this team will help you with help you in getting access to your tenant or unlock your account depending on your scenario.

Also, for the future, you can create an emergency access account (break glass) in Azure AD. This account will help prevent being accidentally locked out of your Azure Active Directory (Azure AD) organization because you can't sign in for any reason.

https://docs.microsoft.com/en-us/azure/active-directory/roles/security-emergency-access

Hope this helps. Do let us know if you any further queries by responding in the comments section.

Thanks,

Akhilesh.

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