Hi @문시윤
Is there the same error code when you sign into OneDrive online?
If you have signed in the work or school account, I suggest you close all Office apps and OneDrive Apps, got to Windows Settings > Accounts > Access work or school
, then removed any account that was in there by hitting Disconnect.
Then open Credential Manager > go to Windows Credentials > Generic Credentials > remove credentials which is related Microsoft 365 and OneDrive
.
Close the Credential Manager, search %AppData% in Windows Search box, and navigate to Microsoft folder (C:\Users<yourusername>\AppData\Local\Microsoft), cut the OneAuth and IdentityCache folders out of the Microsoft folder and paste them onto your desktop.
- ((Please note, the "UserName" is your Windows account name. If you cannot find "Appdata" folder, please go to
File Explorer > View in Show/hide group > check the box of "Hidden Items".)
Please locate to C:\Users\UserName\Appdata\Local\Microsoft\Onedrive\24.XXX.XXX.XXXX
and run OneDriveSetup.exe.
- (If this application is not found, you may go to folder to run OneDriveSetup.exe:
C:\Program Files\Microsoft OneDrive\24.XXX.XXX.XXXX
)
If the issue persists, close OneDrive, copy the OneAuth and IdentityCache folders back into the Microsoft folder, when it asks if you want to overwrite, say NO.
Relaunch OneDrive and sign in again to have a check.
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