Call to "workflow 2" attached to "list 2" from a "workflow 1" which is attached to "list 1" failed from SharePoint Designer 2013

muhammad masood 66 Reputation points
2024-09-19T10:48:58.3966667+00:00

I am trying to trigger workflow 2, attached to list 2, from an app step of workflow 1, attached to list 1, using Rest API "SP.WorkflowServices.WorkflowInstanceService.StartWorkflowOnListItemBySubscriptionId". Call completes successfully when I use it outside of App step i.e. worflow runs under current user who is a site owner too. But it fails when I use it inside the App Step. ULS log is attached as pdf. Sorry for large page size. I got X-DigestValue Header through REST Api and then immediately called the REST Api to trigger the workflow. Also used headers with "accept: application/json;odata=verbose" and "content-type: application/json;odata=verbose". Workflow history shows me an "internal server" error. I have given full control to workflow app using site app permissions on site and list. I am using SharePoint On-premises 2013. For web application, Claim based authentication with windows integrated NTLM authentication mechanism is being used. Analysis of ULS logs shows System.NotSupportedException: "Do not know how to create outbound claims for app only identity".

Microsoft.Workflow.Client.WorkflowCommunicationException: The request was aborted: The request was canceled. Client ActivityId : 6bf9baee-9f04-e974-8734-bf00c088df47. ---> System.Net.WebException: The request was aborted: The request was canceled. ---> System.NotSupportedException: Do not know how to create outbound claims for app only identity

at Microsoft.SharePoint.IdentityModel.SPIdentityContext.<GetOutboundS2SClaims>d__6.MoveNext()

at System.Collections.Generic.List1..ctor(IEnumerable1 collection)

at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueBearerTokenString(SPServiceContext serviceContext, SPSecurityTokenServiceConnectionInformation stsInfo, OAuth2EndpointIdentity endpointIdentity, SPOAuth2SecurityTokenType tokenType, IEnumerable`1 claims)

at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2BearerCredentials.GetBearerToken(HttpAuthenticationChallenge[] challenges, WebRequest webRequest)

at Microsoft.SharePoint.IdentityModel.OAuth2.OAuth2BearerCredentials.Authenticate(HttpAuthenticationChallenge[] challenges, WebRequest webRequest)

at Microsoft.SharePoint.IdentityModel.OAuth2.OAuth2BearerAuthenticationModule.InternalAuthenticate(String challenge, WebRequest request, OAuth2BearerCredentials oauthCredentials)

at Microsoft.SharePoint.IdentityModel.OAuth2.OAuth2BearerAuthenticationModule.Authenticate(String challenge, WebRequest request, ICredentials credentials)

at System.Net.AuthenticationManagerDefault.Authenticate(String challenge, WebRequest request, ICredentials credentials)

at System.Net.AuthenticationState.AttemptAuthenticate(HttpWebRequest httpWebRequest, ICredentials authInfo)

at System.Net.HttpWebRequest.CheckResubmitForAuth()

at System.Net.HttpWebRequest.CheckResubmit(Exception& e, Boolean& disableUpload)

at System.Net.HttpWebRequest.DoSubmitRequestProcessing(Exception& exception)

at System.Net.HttpWebRequest.ProcessResponse()

at System.Net.HttpWebRequest.SetResponse(CoreResponseData coreResponseData) -

-- End of inner exception stack trace ---

at Microsoft.Workflow.Common.AsyncResult.End[TAsyncResult]

at Microsoft.Workflow.Client.HttpGetResponseAsyncResult`1.End(IAsyncResult result)

at Microsoft.Workflow.Client.ClientHelpers.SendRequest[T] -

-- End of inner exception stack trace ---

at Microsoft.Workflow.Client.ClientHelpers.SendRequest[T]

at Microsoft.Workflow.Client.WorkflowManager.StartInternal(String workflowName, WorkflowStartParameters startParameters)

at Microsoft.SharePoint.WorkflowServices.FabricWorkflowManagementClient.StartInstance(String serviceGroupName, String workflowName, String monitoringParam, String activationKey, IDictionary`2 payload)

at Microsoft.SharePoint.WorkflowServices.FabricWorkflowInstanceProvider.StartWorkflow(WorkflowSubscription subscription, IDictionary`2 payload) StackTrace:

at Microsoft.Office.Server.Native.dll: (sig=3b031e72-1bc1-4f05-892b-9272cc1599bd|2|microsoft.office.server.native.pdb, offset=135DA)

at Microsoft.Office.Server.Native.dll: (offset=21F8D)

ULS log is attached Error Workflow.pdf

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
2,338 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
10,675 questions
SharePoint Workflow
SharePoint Workflow
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Workflow: An orchestrated and repeatable pattern of business activity, enabling data transformation, service provision, and information retrieval.
583 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,942 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. AllenXu-MSFT 19,961 Reputation points Microsoft Vendor
    2024-09-20T08:06:01.75+00:00

    Hi @muhammad masood,

    I found this case which has the same error as yours:

    Error when starting workflow via REST webservice from another workflow

    The voted answer indicates removing the call from AppStep solved this issue.

    Would this be helpful to you?


    If the answer is helpful, please click "Accept as Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.