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Will my account still be accessible after leaving the home organisation

jujupops 20 Reputation points
2024-09-13T17:08:24.48+00:00

Hi,

My former partner set up our Microsoft accounts using his company details. I would like to leave the home organisation but retain my Microsoft account (using a different email to log in).

If I request to disconnect from the home organisation, I get the following message;

'Disconnect from the organisation

After disconnecting you won't be able to sign in to this PC with your organisations account.

If this PC has bitlocker installed and running, make sure to save a copy of the Bitlocker recovery ley somewhere on this PC.'

If I request to disconnect will I be able to use my new login details or am I locked out of my data/passwords etc?

It asks for my current login to access my Google Password Manager and I cannot lose access to that.

My former partner will not remove me or change the email address on the account.

Thanks for any help you can give.

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Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. msfteppner 166 Reputation points
    2024-09-23T09:37:35.9766667+00:00

    Hello,

    I'm so sorry to hear that you're dealing with this. I'll try to do my best to help you out.

    What you can do:

    Create a new personal account

    • Create a new Microsoft account using your personal e-mail address.
    • Create a new user profile on your computer that is logged in through this personal account.

    Backup your aata

    • Still logged on with the organizational account, copy all important files and documents over to an external drive or to your new personal account.
    • If you can, export your passwords from Google Password Manager, or make sure you have another way of accessing them.

    Ensure password access

    • Since you wanted your current login which is already issued to the Google password manager, have it bumped to use your new personal account or set recovery options.

    Log out from organization

    • Once you've backed up everything, feel free to disconnect from the organization. Settings, select Accounts > Access work or school, choose the organizational account and tap Disconnect.

    Log in with your personal account

    Now restart your computer and log in with your new personal account.

    Check that you can access your files and passwords.

    To note:

    Data Safety: Make sure, before you disconnect, to have on hand copies of all your important data.

    BitLocker Key: If BitLocker is on, save the recovery key to a safe place, such as a USB drive, or print it.

    About your ex having you removed

    Unfortunately, this will mean that your only recourse, if they will not take you off or change the email address associated with the account, will be that you cannot continue using that organizational account.

    You can continue to use Microsoft independently by creating a new personal account and moving data across.

    Take your time, and make sure everything is backed up; you have access to all of your accounts and passwords through your e-mail.

    Anything else you need to ask, or would you like further assistance?
    Take care,

    Thierry

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  1. jujupops 20 Reputation points
    2024-09-23T09:46:04.28+00:00

    Thanks for your reply, that's really helpful. I'll get everything moved over, give myself some time and then delete.

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