This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
We recently setup Intune and have enrolled a couple of devices using the webenrollment method. The devices will enroll but they remain Not Evaluated on the overview page. When I go to device compliance it shows the default device compliance policy as assigned and shows the state compliant.
I've setup a trigger for 0 days if non compliant. The device is associated with a user that has an Intune license. I've run a manual sync several times.
Is there anything else I can check?
When I look at the report for the compliance policy that I setup it doesn't show any devices. How do I know if the default compliance policy is the same as the compliance policy that I setup? Maybe it is not assigning the correct compliance policy.
Have you assigned a custom device compliance policy? For web based device enrolment to work, you need to have MS authenticator app installed and have the corporate id added as well.
Yes, under Devices and then Compliance I have a custom device compliance policy setup. On the scope tag it says Default. I have it assigned to All Devices and to the user group that the user of the device is included in.
On the ios device I have MS Authenticator installed. Maybe I don't have the Corporate ID added. I went into Device Registration and signed in. Should I see the Corporate ID somewhere else?
Thank you for the help.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
@Tiffany Tarver, Thanks for posting in Q&A. Based as I know, not evaluated is an initial state for newly enrolled devices. we can wait some time to see if the status will change.
Meanwhile, here are some other possible causes for this status you can check:
In addition, to check detailed device compliance policy status, we can go to Devices->All Devices, find the affected device, then select "device Compliance" to know more details.
Please check the above information and if there's any update, feel free to let us know.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Thank you for the reply. When I go to view the Device Compliance it shows the State as Compliant. However, when I go to the Overview of the device it shows Compliance as Not Evaluated.
I reviewed your other possible causes and they don't seem to be the issue.
@Tiffany Tarver, Thanks for the reply. It seems there's display issue. I suggest open case to help to fix it in the background.
Thank you for the suggestion. I'll try opening a case.
@Tiffany Tarver, Thanks and if any solution you get. I appreciate your help share here to help others.