getting a 5061 error on 3 pcs cant connect to shared drive on 1 pc

Question

Had a connection issue to a pc being used as a document pc that is shared on the network found a DNS error rebooted the pc with the shared docs on it, but it seems 3 Pc were still connected to the pc when it was rebooted. Everything came back but the 3 pc that were not in use that day today are getting the 5061 error after reboot and can't connect to the shared drive.

Answer

Hello Accounting,

Thank you for posting in Q&A forum.

Based on my research, error 5061 related to the Microsoft Software Key Storage Provider typically indicates a failure in a cryptographic operation. This error is logged when a cryptographic operation, such as opening or creating a key, fails. Please check the event and look for the Return Code ( [Type = HexInt32]: has “0x0” value for Success events. For failure events, provides a hexadecimal error code number).

5061(S, F) Cryptographic operation. - Windows 10 | Microsoft Learn

Lots of users get the error code 0x80090016 with Event 5061, if you have same error code, here is the solution for your reference:

Error code 0x80090016 Keyset does not exist in event viewer or agent logs - Azure | Microsoft Learn

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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getting a 5061 error on 3 pcs cant connect to shared drive on 1 pc

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