![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 64%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Visio
A family of Microsoft products used to create diagrams and vector graphics.
100 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Hi @CRISTINA ADAMS
It keeps giving me an error message when I try to view key or download.
Do you want to download and install Microsoft Project desktop app?
Could you please tell us what the error message is?
I suggest you sign these 2 school accounts into https://portal.office.com/account#subscriptions, check what subscriptions both accounts have. Ensure you have the license of Project desktop app.
To install Project, you may refer to this link: https://support.microsoft.com/en-us/office/install-project-7059249b-d9fe-4d61-ab96-5c5bf435f281
If there is any misunderstanding, welcome to post back.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.