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Hi,
I am seeing Credential from Windows Credential Manager getting removed after a reboot of the Session Host of AVD using FSLogix. This is happening on every Session Host which has FSLogix.
Already tried to clean up Vault folder, changed Startup Type to Automatic for Credential Manager service but nothing worked so far. Is there any fix? Session Host running on Windows 11 Enterprise Multi-Session.
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Hi Vikas Kumawat,
Thank you for posting in the Q&A Forums.
Here are some possible solutions and steps to check:
Check the FSLogix configuration:
Ensure that the FSLogix configuration file (e.g. fslogix.vhdx or frx.vhdx) is still available after reboot and has not been deleted or corrupted.
Check the FSLogix configuration file location setting to ensure that it points to a stable and accessible storage location.
Verify the FSLogix log files to see if there are any error or warning messages pointing to credential management issues.
Credential Manager permissions and configuration:
Ensure that the service running FSLogix and Credential Manager has the appropriate permissions to access and modify the necessary files and registry entries.
Check for any group policy or security settings that might prevent credentials from being saved or retrieved properly.
Updates and patches:
Ensure that both Windows and FSLogix are updated to the latest version. Sometimes software updates can resolve known compatibility issues or bugs.
Check to see if there are specific patches or updates for your AVD environment.
Network and service dependencies:
Ensure that your network connection is stable and that all services required by FSLogix and Credential Manager, such as file sharing services, are running.
If Credential Manager relies on external services (such as Active Directory), make sure that these services are also running properly.
Troubleshoot other system problems:
Check the system event log for other errors or warnings that may be related to Credential Manager.
Try to reproduce the problem in a different user account or session to determine if all users are affected.
Best regards
NeuviJ
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AVD environment has only one VM in the Hostpool. Also, using Azure AD (Entra ID) only. No Domain Services.
I could not see any logs. No FSLogix deletion or corruption happening.
Everything is up to date. Windows, FSLogix etc.
What exactly I can check? What permissions I need to check?
Credentials only get removed when VM reboots. If user log off and log in back it is there but if VM has been restarted then it gets removed.
@@Prrudram-MSFT , are you saying that Credentials will be deleted after the reboot? This is causing users to login again in application like Adobe etc.
This is the default behavior, please take a look at our guidance here Configuration Settings - FSLogix | Microsoft Learn
Let me know if you have any questions
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@Prrudram-MSFT , could you please point me where exactly is it mentioned about this behaviour on the documentation?
We noticed that you rated an answer as not helpful. I have provided the requested details below, to make this a positive experience for you. I request you to please review this and accept my response as answer if this helps.
Roaming credentials or tokens in Windows refers to the ability to use the same authentication credentials or tokens across multiple devices or sessions. This is particularly useful in environments where users need to access resources from different devices without having to re-enter their credentials each time.
Can you review the above and If I have answered your query, please click "Accept as answer" as a token of appreciation
Thanks!