account can't delete on Huawei Microsoft Authenticator APP

Xiaoyan Yang A 20 Reputation points
2024-09-03T02:58:16.6233333+00:00

account can't delete on Huawei Microsoft Authenticator APP.

After deleting account, will show Notice not found

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
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Accepted answer
  1. Xenia-MSFT 2,180 Reputation points Microsoft Vendor
    2024-09-05T01:49:53.09+00:00

    @Xiaoyan Yang A Thanks for posting in our Q&A.

    Please try the following steps to remove an account from your Microsoft Authenticator app on an Android.

    • Open your mobiles' Settings, then tap on Users & accounts or Accounts and backup (depends on the android version).
    • Scroll down and look for Microsoft old account(s) you want to remove or Work account and tap on it.
    • Once you found the required account, tap on it and select More or tap on 2 dots : (depends on the android version) in the upper right corner of your screen.
    • Select Remove account. You may need to repeat it twice or thrice.
    • Once account has removed, close the Microsoft Authenticator app if already opened.
    • Now tap and hold on Microsoft Authenticator app, and select App info.
    • Select Storage usage > Under Cache, tap on Clear cache.
    • Open Microsoft Authenticator app, and old account(s) should not appear now.

    If there is anything update, feel free to let us know.


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