Keep getting temporary profile with FSLogix enabled

We have a RDS farm with 2 RDSH Servers which both have FSLogix installed.

Everything works fine, expect for one user that recently was unable to log in to any of the RDSH Servers.
The error was "The user profile failed to attach" and "Profile is a Windows temporary profile".
When I disable FSLogix membership for this user, I can login without problems. If I enable FSLogix, the error reappears.

In the log file I can see that VHDX is attached succesfully, but after that it states that "This profile is marked as a temporary profile".

There are no profiles present in the c:\users folder on the RDSH servers, nor are there any entries in the registry.

Does anybody have any suggestions?

Thanks in advance!

Yanhong Liu 9,450 Reputation points Microsoft Vendor

2024-09-02T08:05:08.92+00:00

Hi,

We haven't heard from you in a few days. If there's anything I can do to help, please let me know.

If the reply was helpful, please don't forget to accept as answer/upvote.

Thanks.

1 answer

Yanhong Liu 9,450 Reputation points Microsoft Vendor

2024-08-29T05:33:28.93+00:00

Hi

Thanks for posting in the Q&A forum

I found a link that may solve your problem, but I need more information

Under the error "User profile cannot be attached" there should be an error code and reason

Link is below, you can compare the images in the link and get the solution

Issues with old, temp or local profiles - FSLogix | Microsoft Learn

Best regards

Yanhong

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Ronald Tuns | Infodatek Groep 0 Reputation points

2024-08-29T06:14:09.89+00:00

Hi Yanhong,

Thank you for your reply.
It looks like the article doesn't cover our problem though. What more information do you need ?
I have attached a screenshot of the error.

Yanhong Liu 9,450 Reputation points Microsoft Vendor

2024-08-30T03:15:11.6166667+00:00

Hello

Thank you for your reply.

from the status can see that your FSLogix may is work fine. but everything seems stuck by a temporary profile.

and that is why they can't even get the error code

so, what we should to do is find this user profile and delete it. let the system create a new profile. then maybe issue will fix

Best regards

Yanhong

=====================================

If the answer is helpful, please click "Accept answer" and upvote it

Ronald Tuns | Infodatek Groep 0 Reputation points

2024-09-02T09:36:10.19+00:00

Hi Yanhong,

We deleted the user profile on the server(s). When the user logs in without FSLogix, a new profile is created correctly.
When the user logs in with FSLogix, a temporary profile is created with the before mentioned error as result.
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Keep getting temporary profile with FSLogix enabled

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