Microsoft Teams - Outbound Calls Reporting - API

Ryan Johnson | Regency Living 0 Reputation points
2024-08-23T11:19:46.8866667+00:00

Good Afternoon,

I have managed to find an Inbound Call Reporting API to analyse the inbound calls, with PowerBi.

However I'm struggling to do the same for any outbound calls made.

There is a PTSN usage report you can run, but this has to be done manually. Id like to get this into powerquery and auto update.

Thanks

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  1. LiweiTian-MSFT 19,015 Reputation points Microsoft Vendor
    2024-08-26T05:49:52.6766667+00:00

    Hi @Ryan Johnson | Regency Living

    MS provides an API that can directly obtain PstnCalls. For more information, see Microsoft Teams PSTN usage report


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