How to cancel a cloud service deployment?

ny 0

I was using Cloud Service (Classic), but due to the service being discontinued, I have newly set up Cloud Service (Extended Support). Therefore, the previously used Cloud Service (Classic) is no longer needed.

However, when I tried to stop/delete the Cloud Service (Classic), an error occurred. The error code was "DeploymentSlotUpdateStatusOperationFailed"

Is there a way to forcefully stop the deployment?

My Cloud Service (Classic) does not meet the requirements for ARM migration, which is why I set up a new Cloud Service (Extended Support) instead.

Bset regards

ny 0 Reputation points

2024-08-07T08:22:48.4+00:00

17:22PM Edited
vipullag-MSFT 26,396 Reputation points

2024-08-08T08:53:51.1266667+00:00

Hello ny

Thanks for posting your query here. Can you share more details to assist you better on this.

Can you please share a screenshot of the complete error message ?
ny 0 Reputation points

2024-08-09T09:40:41.33+00:00

moved to comment
ny 0 Reputation points

2024-08-09T09:41:15.8666667+00:00
Hello , Thank you for your comment.

I created it in Japanese, so the screenshot is probably not meaningful. Instead, I will share the log.

I apologize if this doesn't make sense as I don't have any additional information.

"operationName": "UpdateDeploymentStatusBySlot", "error": { "code": "BadRequest", "message": "Deployment <deployment-no> in HostedService <service-name> is in the process of being migrated and hence cannot be changed." } "operationKind": "SetDeploymentStatusOperation"
vipullag-MSFT 26,396 Reputation points

2024-08-12T11:24:20.9166667+00:00

Hello ny

Thanks for sharing the error details.
Based on the details shared, looks like the deployment migration is not completed. I would recommend you to open a support case so that the support team can check migration states and apply mitigation from backend to enable delete.
ny 0 Reputation points

2024-08-13T01:25:16.2266667+00:00
Hello vipullag-MSFT

Thank you for your support. It was very helpful to understand the cause of the issue.

If you know, could you also advise on the following two points?

Is the support plan "DEVELOPER" sufficient?

How many days are needed for mitigation?
vipullag-MSFT 26,396 Reputation points

2024-08-14T01:10:55.4833333+00:00

Hello ny

I have shared the detail via private message, please check.
ny 0 Reputation points

2024-08-15T01:45:28.42+00:00

Hello,

I apologize for the inconvenience, but I'm unable to view private messages.

1 answer

ny 0 Reputation points

2024-08-23T07:30:05.19+00:00

The cause of the error was a failure in the ARM migration process, which resulted in the operation of the resources being locked.

By performing "Validation" and "Preparation" again from the Azure site and rolling back the migration process with "Cancel," the operations are now possible again.

I will proceed to close this case.

Thank you all for your support.
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vipullag-MSFT 26,396 Reputation points

2024-08-27T04:19:24.65+00:00

Thanks for sharing the resolution for the benefit of community.
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How to cancel a cloud service deployment?

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