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We reached Level 4 in the Startup Founder's Hub, which got us $150k in Azure Credits. We've used about 50% of the credits as of today, but they are set to expire on June 14, 2024. We need to be able to extend the expiration date so we can actually use all the credits we are entitled to.
Hi Abre,
Some considerations;
Some services have free quantity limits each month, which don’t roll over to the next month. https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/avoid-charges-free-account
If your credits are running out or have already expired, you’ll need to upgrade your account. Upgrading ensures continued access to free services for 12 months and charges only for usage beyond the free services and quantities. https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/avoid-charges-free-account
I was marketed and sold $150k in credits. I have completed all of the Level 4 tasks. I expect to be able to use all $150k in credits. I was told by support that if I contacted them within the month they were set to expire that they could be extended for this program. I expect that to be honored.
@Abre Technologies Hi, thank you for reaching out. Let me check on this for you internally. I'll reply back shortly.
@Abre Technologies We have sent a private message to you on Q&A. You can view this message by selecting the banner near the top of this discussion. We will require some additional information from you to investigate your ask further.
@brtrach-MSFT I have sent a private reply. Thank you for helping. This is a big deal for our small startup and I really hope you can help us.
@Abre Technologies Please let us know if you've had a chance to review the private message we sent over. We require an update from your end. We look forward to your reply.
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@brtrach-MSFT We are in the same way. Can you help us with time extension ou level 4?
Regards,
Adding this for anyone else who comes across this post:
"We don't offer time extensions to those accepted in the Scale stage." Source
Since this is publicly documented, no exceptions are made. Thank you for your understanding.
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And what about the other stages?
BTW, the quote cannot be found at the link provided.