Content Safety Studio & Cognitive Services

Troy 60

I working through the AI900 labs and am getting the following error when trying to execute some of the sample Content Safety Studio queries.

Your account does not have access to this resource, please contact your resource owner to get access.

I have waited over an hour and I still do not have access. I also attempted this with my MSDN subscription, and I get the same error. What it the expected latency behind fully provisioning the resource?

YutongTie-MSFT 53,211 Reputation points

2024-06-03T18:32:04.6866667+00:00

Hello Troy,

Thanks for reaching out to us, could you please share the lab link to us so that we can take a look and reproduce this issue?

Regards,

Yutong
George Blombach 10 Reputation points

2024-06-03T21:57:42.23+00:00

I am experiencing the same issue. Not sure what "lab link" that YutongTie is referring to, the lab is self-hosted in our personal subscriptions so I'm not sure you cannot "take a look".
Dane Pillay-Nel 40 Reputation points

2024-06-04T10:03:10.7233333+00:00

We are experiencing the exact same issue. Tried using personal subscription plus godeploy and skillable. Same error.
Adam Łuczak 0 Reputation points

2024-06-04T10:11:31.5766667+00:00

Just checked and it works if you use the new Azure AI studio.
Dane Pillay-Nel 40 Reputation points

2024-06-04T10:13:38.71+00:00

Will give it a try,thanks
Dane Pillay-Nel 40 Reputation points

2024-06-04T10:21:26.1866667+00:00

Nope still giving the same error.
Matt Boothman 5 Reputation points

2024-06-10T10:12:34.5233333+00:00

We're still seeing the same problem.
Scott Hay 15 Reputation points

2024-06-10T16:12:42.8233333+00:00

I'm getting ready to train AI900 and I tested the first lab that uses content safety - it fails with the same access error using both my personal Azure account and also in the virtual machine lab. Can we get a fix for this? I don't know how anyone is successfully using the Azure Content Safety Studio right now.
Pierre Fontana 15 Reputation points

2024-06-11T09:10:53.77+00:00

Facing the same issue with the new Content Safety Studio (preview)
Toby Harris 0 Reputation points

2024-06-12T14:08:23.7633333+00:00

Same here - fails with the same error
Mark Davidson 0 Reputation points

2024-06-12T19:33:03.62+00:00

I have the same issue in Fundamentals of Azure AI services
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Douglas da Silva Lima 0 Reputation points

2024-07-07T19:17:37.6833333+00:00

Add the Cognitive Services Contributor role in subscriptionsubscription or resource group or ressouce group to resolve the issue

3 answers

Dane Pillay-Nel 40 Reputation points

2024-06-23T09:03:20.0733333+00:00

Just an update. After including the permission cognitive services user role the service works as expected for the content safety lab. All other labs have this permission automatically applied. This is a "trial and error deployment" try different regions and the service will work as expected immediately. Don't just deploy to EastUs like the lab suggests.
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3 people found this answer helpful.
Michael Battams 0 Reputation points

2024-06-27T12:11:08.7433333+00:00

Adding the permission "cognitive services user" role seems to work for me. Thanks.
Even in East US.
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Dane Pillay-Nel 40 Reputation points

2024-06-17T10:21:14.9133333+00:00

Hi Mazen, sorry you're experiencing this issue. The first lab is currently the only one not working even with the cognitive user permission. The rest of the labs all work "But you will have to provision the service and give it about 15 min before the service starts working. Nothing else needs to be done apart from wait.
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Mazen Ben Hmida 0 Reputation points

2024-06-13T20:08:09.4333333+00:00

Hello everyone i'm having this error "Your account does not have access to this resource, please contact your resource owner to get access." when trying to to the second lab of azure ai 900
fundamentals-azure-ai-services / contentsafety . any idea how to fix this problem and thanks
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Content Safety Studio & Cognitive Services

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