Windows Server Hangs At ‘Please Wait For The User Profile Service

Hello,

Thank you for posting in Q&A forum.

Regarding this issue, please refer to the official Microsoft documentation:

The logon process hangs at the "Welcome" screen or the "Please wait for the User Profile Service" error message window - Microsoft Support

Best regards，

Jill Zhou

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This may, or may not, help...

For the user logging on, once logged on, try deleting all files in the folder path:

%userprofile%\AppData\Local\Temp

you don't need those files [*hint, it's a 'Temp' folder]

Next, run a disk cleanup to include system files:

When that completes, the progress dialog box will just go away; there is no indication that it completed, it just does.

At this point, restart your system, and see what happens.

If you continue to have long login times, take a look at GPO's being applied.

Are there any drive mapping(s), done by the GPO, going on for the user logging on? If so, look at the GPO and see how the drive mappings are being done.

You can see your users GPO changes made by running 'gpresult /h username-gpo-yyyymmdd.html'. If the drive mappings are using FQDN (ex: \myfileserver\myfilesfolder), then see if you can get it changed to use the IP of the server instead (ex: \10.2.87.12\myfilesfolder). What this does is, it let's the GPO make the mapping without contacting a DNS server. If that solves the issue, you might want to look into the possibility that you have DNS issues.

Hope this helps someone.

Hi Charles,

Thank you for the steps. We attempted the steps you provided, but they did not resolve the issue. We have observed that we are experiencing the same problem on multiple servers. We are still working to find the right solution.

Regards

Vajram Gajengi