problem opening ports 8443 and 3000 on linux-ubuntu

Question

I need to open port 3000 and port 8443, I used the network manager in order to open those ports on 2 different linux-unbuntu servers and the manager shos me that the ports are open but I'm unable to open them using ssh or using the web browser with the public IP.

I'd like to know if somebody has had the same problem

Answer

Hi,

If we access from outside, the packet path is:

(outside packet) --> gateway firewall (port forwarding) --> ubuntu server firewall (exception is added) --> the desired program

For this issue, we can try the 3-step troubleshooting:

1, in one of the ubuntu servers, use netstat -ntlp to show all the listening ports and program, and we need make sure the desired program is in it.

use following command to open these ports in the firewall. If you have already done this through network manager, skip this.

note: the command may differ among different distros of linux

firewall-cmd --zone=public --add-port=/tcp --permanent

firewall-cmd reload

2, in the other ubuntu server (assuming they are in the same subnet), run the following command to test the port. If pass, continue with next step, otherwise, check the ubuntu server firewall settings.

nc -vz

3, if we want to access from outside of the subnet, we need to configure the port forwarding in the gateway to allow the traffic.

note: the gateway could be windows/linux comptuer, router or something similar, either on-premises or in the cloud. Here, took a linux gateway as an example, just to illustrate how it works: