SCCM CB 2309 Upgrade stuck

karthik palani 661 Reputation points
2024-03-29T15:03:28.8966667+00:00

Hi Team, I need support on the SCCM CB 2309 upgrade issue in which there is no error in CMUPDATE.log or HMAN.log. Everytime it starts like a loop and stuck in "config mgr upgrade and Install files"

Tried Restart, Provided full permission to SCCM computer account, Sysadmin access and logged in using full admin but still it got stuck.

Is there a way to restart the upgrade and resolve this issue. Please advice.

CM 2309.png

Microsoft Security | Intune | Configuration Manager | Updates
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  1. Simon Ren-MSFT 40,376 Reputation points Microsoft External Staff
    2024-04-01T08:58:45.7733333+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    ==>Is there a way to restart the upgrade and resolve this issue. Please advice.

    Yes, we can use the CMUpdateReset tool to reset an in-console update with download or replication problem. For more information, please refer to:

    <SCCM Install Folder>cd.latest\SMSSETUP\TOOLS\CMUpdateReset>CMUpdateReset.exe -FDELETE -S <your SQL Server> -D CM_1 -P <package GIUD>

    2309 Hotfix Stuck on Installing

    Update reset tool

    2,Starting with Configuration Manager 2309 release, Configuration Manager requires the installation of the ODBC driver for SQL server 18.1.0 or later as a prerequisite. This prerequisite is required when you create a new site or update an existing one and on all remote roles. Refer to:

    https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/changes/whats-new-in-version-2309#site-infrastructure

    3,Similar thread for your reference. The workaround needs to modify the SQL connection properties, change "Force Encryption" from "On" to "Off".

    ConfigMgr 2303 upgrade to version 2309 failed multiple errors

    Thanks for your time. Have a nice day!

    Best regards,

    Simon


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  2. karthik palani 661 Reputation points
    2024-04-15T12:56:29.55+00:00

    Thanks, Could you please help on how to get <package GIUD>

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  3. karthik palani 661 Reputation points
    2024-04-19T15:45:26.6133333+00:00

    Hi All,

    I tried all the steps above and got the below error while trying CMUpdatereset. Kindly suggest if anything i can check further

    CMReset.png


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