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Cannot open files on Viva Connections site with the new Teams version

Andrew J. Martin 15 Reputation points
2024-03-28T21:03:48.21+00:00

We updated all computers to the new version of Teams. We have an internal Viva Connections SharePoint site with all kinds of documents. After the upgrade, no one can open files from that site. If you pop it out into a browser, then they can open the files.

Anyone else notice this behavior?

I have tried clearing all of the Team cache.

Thanks

Viva Connections
Viva Connections
A Microsoft Viva module that provides a gateway to a modern engagement experience.
101 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,396 questions

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  1. LiweiTian-MSFT 20,990 Reputation points Microsoft Vendor
    2024-03-29T02:47:10.51+00:00

    Hi @Andrew J. Martin

    If clearing the cache doesn't resolve the issue, try using Viva Connections in the Teams web client.

    After our investigation, this may be a temporary issue caused by New Teams. Please use the Teams web client while the issue is resolved.

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