Can't upload files on blob storage

Adesh Pandey 5 Reputation points
2024-01-17T19:28:37.0266667+00:00

Hi,
I can't upload files to blob storage container. Request hangs and fails without any error.
Anyone has any idea
I just created this container for training Document Intelligence custom module. User's image

Azure Container Instances
Azure Container Instances
An Azure service that provides customers with a serverless container experience.
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Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
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  1. Sumarigo-MSFT 47,101 Reputation points Microsoft Employee
    2024-02-03T10:31:52.37+00:00

    @Adesh Pandey Apologies for the delay response!

    Just for testing purpose can you try to upload same files in Azure Storage explorer tool and let me know the status

    It could be intermittently issue, Also please refer to the suggestion mentioned in this Q&A thread
    This seems to be a problem with the browser. Try updating the browser and check again.

    Additional information:
    If you are unable to upload files to a blob storage container and the request hangs and fails without any error, there could be several reasons for this issue. Here are some steps you can take to troubleshoot the issue:

    1. Check the connection string: Make sure that the connection string used to connect to Azure Blob Storage is correct and up-to-date. You can check the connection string in the Azure portal or in the code that accesses the container.
    2. Check the container name: Make sure that the container name used to store the files in Azure Blob Storage is correct and exists. You can check the container name in the Azure portal or in the code that accesses the container.
    3. Check the file size: Make sure that the file size is within the maximum size limit for the container. The maximum size limit for a block blob is 4.75 TB. If the file size exceeds this limit, the upload may fail.
    4. Check the network connection: Make sure that the network connection is stable and there are no issues with the internet connection. You can try uploading the files from a different network or computer to see if the issue persists.
    5. Check the permissions: Make sure that the account used to upload the files has the necessary permissions to access the Azure Blob Storage account. You can check the permissions in the Azure portal or in the code that accesses the container.
    6. Check the logs: Review the logs to identify any other errors or issues that may be causing the problem. You can also enable diagnostic logging in Azure Blob Storage to get more detailed logs.

    If the issue still persist, I wish to engage with you offline for a closer look and provide a quick and specialized assistance, please send an email with subject line “Attn:subm” to AzCommunity[at]Microsoft[dot]com referencing this thread and the Azure subscription ID, I will follow-up with you.  Once again, apologies for any inconvenience with this issue.
    Thanks for your patience and co-operation.

    Please let us know if you have any further queries. I’m happy to assist you further.     

    ---Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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