Every time I open MS Word, I get a Run-Time Error 53 message. It says: File not found: /Library/Application Support/Adobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM

Martin Nager 10 Reputation points
2023-12-18T23:32:16.4533333+00:00

Every time I open MS Word, I get a Run-Time Error 53 message. It says:

File not found: /Library/Application Support/Adobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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  1. Jiajing Hua-MFST 9,905 Reputation points Microsoft Vendor
    2023-12-19T05:37:20.96+00:00

    Hi

    This is an caused by incompatible Adobe Add-in. Please try following steps:

    1. Open Word
    2. On the top of your Mac taskbar, click "Tools"
    3. Click on "Templates and Add-ins..." at the bottom
    4. Under Global Templates and Add-ins, selected the item "linkCreation.dotm"
    5. Clicked the little (-) button to delete the item
    6. Restarted MS Word and have a check.

    You may also try to delete the file 'linkCreation.dotm' and it is located on this folder:

    ~/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Startup.localized/Word


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    1 person found this answer helpful.

  2. Office User 5 Reputation points
    2024-09-29T21:30:54.9533333+00:00

    While the instructions yo fix applied prior to Sequoia MAC OS 15, , the (-) button is now greyed next to linkCreation.dotm. Furthermore, the folder you point to where linkCreation.dotm used to be to be deleted, now remains empty - no "linkCreation.dotm" file to delete there or anywhere in the LIBRAY folder. Word is looking for it at startup and we cannot find a way to tell word not to look for it and stop the error 53 messages at each startup or file opening. It may be adobe's doing but we should be able to isolate word from this. Spent over an hour with MSFT support to no avail.......


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