Windows Security pin and passwords

It sounds like you're experiencing a situation where Windows security is prompting for a sign-in PIN after entering a password on your laptop. To address this, you can try the following steps:

Settings: Open "Settings" by clicking the Start menu and selecting the gear-shaped icon.

Accounts: In the Settings window, select "Accounts."

Sign-in options: Choose "Sign-in options" from the left sidebar.

PIN: Under "Sign-in options," find the section related to PIN and click "Remove."

@Brenda, Thanks for posting in Q&A. 

From your description, we understand that you want to turn off sign-in pin. For one device to turn off sign-in pin, please follow the steps @zscaife mentioned. Moreover, if you want a group of devices turn off sign-in pin, based on my test, we can use PowerShell script to disable the sign in pin via Intune. Here are steps you can take:

1, Create a .ps1 file on your device and here is the content of script:

Start-Process cmd -ArgumentList '/s,/c,takeown /f 
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /r /d y & icacls 
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC /grant administrators:F /t & RD /S /Q 
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc & MD C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc & icacls 
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET' -Verb runAs.

2, Add a PowerShell script which locate in Devices > Script > add ,upload the script into Intune and Set Script settings follow the screenshot below:

3, Assign the policy to group.

4, After the policy applied, the Windows Hello PIN change button will disappear and the windows sign in page will ask for password instead of pin to sign in.

Before we disable windows hello pin

After we disable windows hello pin

Hope above can be helpful!

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In my experience, it was a Chrome setting!