We're unable to complete your request server_error: The contextID supplied in the request did not have a matching cookie

Anthony Hello 30 Reputation points
2023-02-05T15:35:34.4+00:00

Hi, good morning! I was trying to create an account using my name, for example he typed anthonyhello? Clicked next button, then my email is not accepting the question mark, so I try to type it now, he typed ******@outlook.com, I need to create my password, after creating the account, gives me a error saying: We're unable to complete your request

server_error: The contextID supplied in the request did not have a matching cookie, any ideas?

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

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  1. Khurram Rahim 1,856 Reputation points Volunteer Moderator
    2023-02-08T19:28:33.2066667+00:00

    It seems like there is an issue with the email address or password that you are trying to use to create your account. The "@" symbol and the "?" mark are both not allowed in email addresses, so you may want to try a different email address that doesn't contain these characters. Additionally, it appears that the error message you are receiving is related to a problem with the server you are trying to use, so you may want to contact the support team for that service for further assistance.

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  2. Yanli Jiang - MSFT 31,701 Reputation points Microsoft External Staff
    2023-02-06T06:54:51.9+00:00

    Hi @Anthony Hello ,

    As this forum is currently only for product break-up-fix. I suggest you go to the Answers forum for help.

    Thank you for your support and understanding.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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    5 people found this answer helpful.