Configuring Email Alerts on MABs

Arshia Malekzadeh 146 Reputation points
2022-10-18T01:10:40.39+00:00

Hello Everyone

We have a local mail server, and I am trying to configure the email alert on our MABs server, and I have followed the following guides, However I was not successful:

https://learn.microsoft.com/en-US/troubleshoot/system-center/dpm/configure-smtp-server-information-error-2013

https://social.technet.microsoft.com/Forums/en-US/ce99193c-71d2-427c-9a2b-0569a59ff9bd/azure-backup-server-mabs-configure-email-notification-error-id-518-or-id-2013?forum=windowsazureonlinebackup

I have created a local administrator account as you can see below.

251335-image.png

I have also tried removing the registry keys for SMTPpassword and SMTPusername

251363-image.png

When I enter the username for the local user with ".\" i get the following error:

251353-image.png

Same thing happens if I leave username and password field empty, as instructed by some articles

and when I enter it without ".\" I get the following error:

251374-image.png

I have also tried enabling TLS 1.2 using PowerShell

Can someone please help me with this?

Much appreciated

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  2. Carlos Solís Salazar 18,376 Reputation points MVP
    2022-10-18T12:08:04.717+00:00

    Hi @Arshia Malekzadeh

    Thank you for asking this question on the **Microsoft Q&A Platform. **

    Your error is with the SMTP Configuration
    251578-image.png

    Check the configuration of your email server, usually, the SMTP port is 587 or 465.

    If your email server is in Google or Exchange Online, there are some specific considerations

    Hope this helps!

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    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.
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