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Digital selling FAQs

This article answers frequently asked questions about digital selling in Dynamics 365 Sales and Sales premium.

What's the capacity limit on using digital selling capabilities?

When you set up Sales Premium features by using your Dynamics 365 Sales Enterprise license, you get the following capacity limits:

  • You can access the workspace and up to 1,500 records connected to any defined sequence per environment each month. You can also see manual activities that aren't connected to a sequence without any capacity limit.
  • You can score 1,500 lead or opportunity records per environment each month for predictive scoring.

How can I get the full capacity of digital selling capabilities?

If you need more capacity, upgrade to Dynamics 365 Sales Premium. Learn more about Dynamics 365 Sales pricing.